Pathak, Sunil; Krishnaswamy, Venkataraghavan; Sharma, Mayank - In: International Journal of Productivity and Performance … 69 (2019) 4, pp. 774-793
Purpose: The purpose of this paper is to measure the business value of IT (BVIT) and illustrate the relationship between IT practices and BVIT. Design/methodology/approach: The paper uses a case study approach to collect the subject firm data over a period of one year. The data are about...