Purpose: Drawing from emotional labour (EL) and emotion regulation (ER) theories, this paper aims to identifiy what helps and what hinders the emotional intelligence (EI) practice of Vietnamese hotel workers. Researching EI qualitatively from a novel context highlights the influence of culture...

This paper examines the role of information communication technology in enabling connections to home for work‐related travellers. Although digital connectivity for work‐related tasks are well researched, the use of digital technology for home communication is under‐researched. The study...

Purpose: The purpose of this paper is to explore the experiences of employees excluded from a talent pool and to identify what career development is provided for them. Design/methodology/approach: A qualitative approach was adopted, and narrative inquiry was selected as the optimum route to...

This paper seeks to advance our understanding of recruitment strategies focusing on a hitherto undeveloped research area, which scrutinises the relationship between social media and recruitment strategies in the context of facilitating international migration. The case study used to explore this...