"The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how to...

This paper examines the sources of supply chain risk and suggests ways in which higher levels of resilience can be achieved. Recent years have seen a significant increase in the risk of supply chain disruption and the need for resilience across the supply/demand network has become imperative....

"Delivering successful procurement programs has helped businesses like Coca-Cola, IBM and P&G maximize the potential of their resources and gain the competitive advantage. Learn how to develop similar strategies, that meet the needs of the business, customers and suppliers, and lead their...

This paper examines the sources of supply chain risk and suggests ways in which higher levels of resilience can be achieved. Recent years have seen a significant increase in the risk of supply chain disruption and the need for resilience across the supply/demand network has become imperative....

Procurement strategy -- Introduction: the strategic role of procurement -- Procurement and the organization: organizing for the future -- The strategic procurement cycle -- Procurement and the supply network -- Supplier relationship management -- Global sourcing -- Delivering performance in...