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Search: person:"McClelland, Robert James"
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McClelland, Bob
11
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Oanh Thi Kim Vu
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Tran Duc Thanh
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Hung Nguyen
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Ngan Nguyen
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ECONIS (ZBW)
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1
Omni-channel customer segmentation : a personalized customer journey perspective
Nguyen Anh Thi Van
;
McClelland, Bob
;
Nguyen, Hoang Thuan
- In:
Journal of consumer behaviour
23
(
2024
)
6
,
pp. 3253-3275
Persistent link: https://www.econbiz.de/10015117065
Saved in:
2
The impact of green training on employee turnover intention and customer satisfaction : an integrated perspective
Han, Jung Woo
;
Kok, Seng Kiat
;
McClelland, Bob
- In:
Corporate social responsibility and environmental management
30
(
2023
)
6
,
pp. 3006-3019
Persistent link: https://www.econbiz.de/10014426728
Saved in:
3
Industry 4.0 involvement and knowledge management across industries : A qualitative investigation from an emerging economy
Alonso, Abel Duarte
;
Oanh Thi Kim Vu
;
Nguyen, Trung Quang
; …
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549122
Saved in:
4
"The beginning was traumatising" : Industry 4.0 : a lifesaver or disruptor? : a knowledge-based viewpoint
Oanh Thi Kim Vu
;
Alonso, Abel Duarte
;
Buitrago Solis, …
- In:
Knowledge management research & practice : KMRP ; an …
22
(
2024
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014513506
Saved in:
5
The dual environmental customer and green reputation pressures on environmental management systems : the performance implications of manufacturing exports
Hung Nguyen
;
Onofrei, George
;
Wiengarten, Frank
;
Yang, Ying
- In:
Supply chain management
28
(
2023
)
4
,
pp. 695-709
Persistent link: https://www.econbiz.de/10014286730
Saved in:
6
Guest editorial: contemporary approaches of learning organization in the Asia Pacific region
McClelland, Bob
;
Kok, Seng
;
Hoang, Duc
- In:
The learning organization : TLO ; an international journal
30
(
2023
)
5
,
pp. 509-510
Persistent link: https://www.econbiz.de/10014334533
Saved in:
7
A dynamic capabilities approach of Industry 4.0 : the experiences of managers operating in two emerging economies
Oanh Thi Kim Vu
;
Alonso, Abel Duarte
;
Buitrago Solis, …
- In:
European business review
35
(
2023
)
2
,
pp. 137-160
Persistent link: https://www.econbiz.de/10013545936
Saved in:
8
Exploring customer experience during channel switching in omnichannel retailing context : a qualitative assessment
Nguyen Anh Thi Van
;
McClelland, Bob
;
Nguyen, Hoang Thuan
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209558
Saved in:
9
Omnichannel marketing : structured review, synthesis, and future directions
Nguyen, Anh T. V.
;
McClelland, Bob
;
Nguyen, Hoang Thuan
; …
- In:
The international review of retail, distribution and …
32
(
2022
)
3
,
pp. 221-265
Persistent link: https://www.econbiz.de/10013274266
Saved in:
10
Enhancing quality and innovation performance : the role of supplier communication and knowledge development
Hung Nguyen
;
Onofrei, George
;
Akbari, Mohammadreza
; …
- In:
Total quality management & business excellence
33
(
2022
)
4
,
pp. 410-433
Persistent link: https://www.econbiz.de/10013166882
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