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Search: person:"Mensah, Samuel N-A"
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Beziehungsmarketing
2
Consumer behaviour
2
Customer loyalty
2
Customer retention
2
Customer satisfaction
2
Customer service
2
Customer service quality
2
Dienstleistungsqualität
2
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Namibia
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ServQual
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Service quality
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Arbeitsmigranten
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Internationale Migration
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Lesotho
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Managing xenophobic attacks
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English
5
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Mensah, Samuel N.-A.
3
Mensah, Samuel N-A
2
Moongela, Hilma
2
Benedict, Ekaete Elsie
1
Mulele, Mable Mwangala
1
Naidoo, Vannie
1
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Journal of contemporary management : JMC
4
International migration review : IMR
1
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ECONIS (ZBW)
5
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Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
3
Workers' views on NamPower's major organisational change : drawing on theory to guide practice
Mensah, Samuel N.-A.
;
Mulele, Mable Mwangala
- In:
Journal of contemporary management : JMC
5
(
2016
)
3
,
pp. 77-89
Persistent link: https://www.econbiz.de/10011531179
Saved in:
4
Managing root causes and effects of xenophobic attacks in South Africa : a relative deprivation approach
Mensah, Samuel N.-A.
;
Benedict, Ekaete Elsie
- In:
Journal of contemporary management : JMC
5
(
2016
)
4
,
pp. 68-82
Persistent link: https://www.econbiz.de/10011625030
Saved in:
5
Migration shocks : integrating Lesotho's retrenched migrant miners
Mensah, Samuel N.-A.
;
Naidoo, Vannie
- In:
International migration review : IMR
45
(
2011
)
4
,
pp. 1017-1042
Persistent link: https://www.econbiz.de/10009505662
Saved in:
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