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  • Search: person:"Mergen, A. Erhan"
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Year of publication
Subject
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Quality management 2 Qualitätsmanagement 2 Balance of trade 1 Business process management 1 Customer satisfaction 1 Dienstleistungsqualität 1 Export 1 Kundenzufriedenheit 1 Likert scale 1 Performance measurement 1 Performance-Messung 1 Prozessmanagement 1 SPC 1 Service quality 1 Software development 1 Softwareentwicklung 1 Statistical error 1 Statistical process control techniques 1 Statistischer Fehler 1 acceptance sampling 1 dependent production processes 1 lot quality distribution 1 mean squared nonconformance 1 posterior distribution 1 scale conversion 1 skewness adjusted normal curve 1
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Online availability
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Free 1 Undetermined 1
Type of publication
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Article 12
Type of publication (narrower categories)
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Article in journal 4 Aufsatz in Zeitschrift 4
Language
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Undetermined 7 English 5
Author
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Mergen, A. Erhan 6 Mergen, A.Erhan 6 Holmes, Donald S. 4 Grant, Delvin 3 Stevenson, William 2 Bear, Marca 1 Deligonul, Z. Seyda 1 Stevenson, William J. 1
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Published in...
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Total quality management & business excellence 4 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 4 Quality digest 2 Journal of Applied Statistics 1
Source
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OLC EcoSci 6 ECONIS (ZBW) 4 BASE 1 RePEc 1
Showing 1 - 10 of 12
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Converting survey results from four-point to five-point scale : a case study
Holmes, Donald S.; Mergen, A. Erhan - In: Total quality management & business excellence 25 (2014) 2, pp. 175-182
Persistent link: https://www.econbiz.de/10010234638
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A Supplemental approach to analyzing trade data
Mergen, A. Erhan; Bear, Marca - 2003
The objective of this article is to demonstrate the application of statistical process control (SPC) techniques to analyzing U.S. trade data including exports, imports and the overall balance of trade as supplements to existing methods. The major benefit of using these techniques would be to...
Persistent link: https://www.econbiz.de/10009459240
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Analysis of the use of ratios for process management and decision-making
Holmes, Donald S.; Mergen, A. Erhan - In: Total quality management & business excellence 22 (2011) 7, pp. 787-794
Persistent link: https://www.econbiz.de/10009424229
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Assessment of acceptance sampling plans using posterior distribution for a dependent process
Mergen, A. Erhan; Deligonul, Z. Seyda - In: Journal of Applied Statistics 37 (2010) 2, pp. 299-307
In this study, performance of single acceptance sampling plans by attribute is investigated by using the distribution of fraction nonconformance (i.e. lot quality distribution) for a dependent production process. It is the aim of this study to demonstrate that, in order to emphasize consumer...
Persistent link: https://www.econbiz.de/10008582905
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Towards the use of Six Sigma in software development
Grant, Delvin; Mergen, A. Erhan - In: Total quality management & business excellence 20 (2009) 7/8, pp. 705-712
Persistent link: https://www.econbiz.de/10003897673
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Can't fix service quality? : read this
Mergen, A. Erhan; Stevenson, William J. - In: Total quality management & business excellence 20 (2009) 5/6, pp. 681-686
Persistent link: https://www.econbiz.de/10003882605
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Can't fix service quality? Read this
Mergen, A.Erhan; Stevenson, William - In: Total quality management & business excellence : an … 20 (2009) 5-6, pp. 681
Persistent link: https://www.econbiz.de/10008275496
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Towards the use of Six Sigma in software development
Grant, Delvin; Mergen, A.Erhan - In: Total quality management & business excellence : an … 20 (2009) 7, pp. 705-712
Persistent link: https://www.econbiz.de/10008282452
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Towards the use of Six Sigma in software development
Grant, Delvin; Mergen, A.Erhan - In: Total quality management & business excellence : an … 20 (2009) 7-8, pp. 705-712
Persistent link: https://www.econbiz.de/10008316630
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Cover Image
Can't fix service quality? Read this
Mergen, A.Erhan; Stevenson, William - In: Total quality management & business excellence : an … 20 (2009) 6, pp. 681
Persistent link: https://www.econbiz.de/10008265739
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