KLIMENOK, VALENTINA I.; ORLOVSKY, DMITRY S.; DUDIN, … - In: Asia-Pacific Journal of Operational Research (APJOR) 24 (2007) 03, pp. 293-312
A multi-server queueing model with a Batch Markovian Arrival Process, phase-type service time distribution and impatient repeated customers is analyzed. After any unsuccessful attempt, the repeated customer leaves the system with the fixed probability. The behavior of the system is described in...