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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Berthiaume, Bilitis
Ricard, Line
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Rajaobelina, Lova
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Brun, Isabelle
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Perrien, Jean
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Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
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