Search Results - person:"Rolland, E."

Integration of E-CRM in Healthcare Services: A Framework for Analysis

Burr, L.; Patterson, R.; Rolland, E.; Ward, K. - In: International journal of e-business research : an … 3 (2007) 2, pp. 1-12

Persistent link: https://www.econbiz.de/10008270942

Integration of E-CRM in Healthcare Services: A Framework for Analysis

Burr, L. C.; Patterson, R. A.; Rolland, E.; Ward, K. F. - In: International Journal of E-Business Research (IJEBR) 3 (2007) 2, pp. 1-12

The quality of service which could be delivered by the U.S. healthcare system is in contrast with the customerâ€™s perceived expectations and reported levels of satisfaction. Due to the uncertainty about stakeholder views and the anomaly of the third-party payment system, healthcare service...

Persistent link: https://www.econbiz.de/10011140590

Other Papers - Case-oriented Papers - Tactical and strategic models for satellite customer assignment

Scott, C.H.; Skelton, O.G.; Rolland, E. - In: Journal of the Operational Research Society : OR 51 (2000) 1, pp. 61-71

Persistent link: https://www.econbiz.de/10006046525

Reference books in the social sciences and humanities

Stevens, Rolland E. - 1968 - 2. ed

Persistent link: https://www.econbiz.de/10000595987

Problems of acquisition for research libraries

Stevens, Rolland E. (contributor) - In: Library trends 18 (1970) 3, pp. 275-421

Persistent link: https://www.econbiz.de/10002865239

VisOpt: a visual interactive optimization tool for P-median problems

Pirkul, H.; Gupta, R.; Rolland, E. - In: Decision support systems : DSS ; the international journal 26 (1999) 3, pp. 209-224

Persistent link: https://www.econbiz.de/10006191284

A Memory Adaptive Reasoning Technique for Solving the Capacitated Minimum Spanning Tree Problem

Patterson, R.; Pirkul, H.; Rolland, E. - In: Journal of heuristics 5 (1999) 2, pp. 159-180

Persistent link: https://www.econbiz.de/10008218016

Tabu search in audit scheduling

Dodin, B.; Elimam, A.A.; Rolland, E. - In: European journal of operational research : EJOR 106 (1998) 2-3, pp. 373-392

Persistent link: https://www.econbiz.de/10006670384

Heuristic concentration and Tabu search: A head to head comparison

Rosing, K.E.; ReVelle, C.S.; Rolland, E.; Schilling, D.A.; … - In: European journal of operational research : EJOR 104 (1998) 1, pp. 93-99

Persistent link: https://www.econbiz.de/10006671801

Tabu search in audit scheduling

Dodin, B.; Elimam, A. A.; Rolland, E. - In: European Journal of Operational Research 106 (1998) 2-3, pp. 373-392

Persistent link: https://www.econbiz.de/10005095233