Search Results - person:"Sengupta, A."

Misery loves company : evaluation of negative e-WOM effects at the post-service recovery stage

Sarkar Sengupta, Aditi; Stafford, Marla Royne; Fox, Alexa K. - In: Journal of service theory and practice 34 (2024) 4, pp. 493-518

Persistent link: https://www.econbiz.de/10015055427

Heterogenous internationalization processes of emerging economy MNEs : a review and research agenda

Sarkar Sengupta, Aditi; Kleindienst, Ingo; … - In: Journal of international management 29 (2023) 3, pp. 1-23

Persistent link: https://www.econbiz.de/10014342076

The relationship between universities' funding portfolios and their knowledge exchange profiles : a dynamic capabilities view

Sengupta, Abhijit; Rossi, Federica - In: Technovation : the international journal of … 121 (2023), pp. 1-18

Persistent link: https://www.econbiz.de/10014477087

Inclusive innovation for the BoP : it's a matter of survival!

Ramani, Shyama V.; Athreye, Suma; Bruder, Maximilian; … - In: Technological forecasting & social change : an … 194 (2023), pp. 1-18

Persistent link: https://www.econbiz.de/10014475038

University Research and Knowledge Transfer : A Dynamic View of Ambidexterity in British Universities

Sengupta, Abhijit - 2020

This paper examines the dynamic interlinkages between the two pillars of ambidexterity in universities, research and knowledge transfer. We propose a theoretical model linking these two pillars at the organisational level. The model is tested using the longitudinal HE-BCI survey data juxtaposed...

Persistent link: https://www.econbiz.de/10012854537

Knowledge exchange under asymmetric information in emerging economies : impact of signals from Indian universities

Ray, Amit Shovon; Sengupta, Abhijit - In: Industrial and corporate change 31 (2022) 1, pp. 62-88

Persistent link: https://www.econbiz.de/10012877553

Implementing strategic changes in universities' knowledge exchange profiles : the role and nature of managerial interventions

Rossi, Federica; Sengupta, Abhijit - In: Journal of business research : JBR 144 (2022), pp. 874-887

Persistent link: https://www.econbiz.de/10013185056

Are cynical customers satisfied differently? : role of negative inferred motive and customer participation in service recovery

Balaji, M. S.; Jha, Subhash; Sarkar Sengupta, Aditi; … - In: Journal of business research : JBR 86 (2018), pp. 109-118

Persistent link: https://www.econbiz.de/10011855231

Impact of other customers in high and low involvement services : moderating role of customer's need for uniqueness

Sarkar Sengupta, Aditi; Sreejesh, S. - In: Journal of Indian business research 9 (2017) 1, pp. 41-58

Persistent link: https://www.econbiz.de/10011761485

How customers cope with service failure? : a study of brand reputation and customer satisfaction

Sarkar Sengupta, Aditi; Balaji, M. S.; Krishnan, Balaji C. - In: Journal of business research : JBR 68 (2015) 3, pp. 665-674

Persistent link: https://www.econbiz.de/10010496157

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