The success of a credit institution is mainly due to tenacity and to a large dose of creativity which may manifest itself both at the level of superior management and among the performers in the activity of solving the problems encountered and in the process of formulating the overall strategy....

Quality management banking perspective is extremely interesting, from the point of view of the activities specific, and of the permanent area competition improvement. Banks being aware of the quality problems also lead to the appearance and requirement of

The role of the bank branches will evolve differently in the coming years. The European banks predict that the number of with councilors will increase significantly. However the sales volume performed by branches will decrease while a part of these sales are taken by alternative channels. As a...