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Search: person:"Voss, Christopher A."
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Dienstleistung
7
Dienstleistungssektor
7
Produktionswirtschaft
7
Service industry
7
Services
7
Theorie
7
Theory
7
Innovation
6
Lieferkette
6
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6
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6
Business process management
5
Industrie
5
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5
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4
Dienstleistungsqualität
4
Forschung
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4
Consumer behaviour
3
Customer service
3
Enterprise architecture
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Fertigung
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Großbritannien
3
Innovation management
3
Innovationsmanagement
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Welt
3
World
3
Betriebsführung
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Branchenentwicklung
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Coronavirus
2
Customer satisfaction
2
Erfolgsfaktor
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Article
61
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25
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English
70
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16
Author
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Voss, Christopher A.
86
Blackmon, Kate
28
Sousa, Rui
12
Hanson, Philip
6
Chase, Richard
5
Roth, Aleda V.
5
Zhao, Xiande
5
Hsuan Mikkola, Juliana
4
Cagliano, Raffaella
3
Rose, E.
3
Zomerdijk, Leonieke G.
3
Akkermans, Henk
2
Bask, Anu
2
Bowen, David E.
2
Brax, Saara A.
2
Done, Adrian
2
Dul, Jan
2
Goertz, Gary
2
Hak, Tony
2
Lee, Hau Leung
2
Li, Xiang
2
Oak, Bryan
2
Ostrom, Amy L.
2
Rytter, Niels Gorm
2
Wang, Qiang
2
Wilson, F.
2
Wünderlich, Nancy V.
2
Andreassen, Tor W.
1
Bates, K.
1
Blackmon, Kathryn L.
1
Claxton, Tim
1
Clutterbuck, David
1
De Keyser, Arne
1
Drejer, Anders
1
Flynn, E.J.
1
Heinonen, Kristina
1
Johnston, Robert
1
Karlsson, Christer
1
Kunz, Werner
1
Larivière, Bart
1
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Advanced Institute of Management Research <London>
1
European Operations Management Association
1
IFS (Conferences) Ltd. <Kempston>
1
International Conference on Just-in-Time Manufacturing <2, 1987, London>
1
International Conference on Just-in-Time Manufacturing <4, 1989, London>
1
London Business School
1
United Kingdom Operations Management Association
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
Journal of operations management
6
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
3
International journal of production economics
2
International journal of technology management : IJTM
2
International manufacturing strategies : context, content and change
2
International trends in manufacturing technology
2
Journal of service research : JSR
2
Production and operations management : an international journal of the Production and Operations Management Society
2
A journey through manufacturing and supply chain strategy research : a tribute to Professor Gianluca Spina
1
AIM Research - Academic Publications
1
Decision sciences : DS
1
ERIM report series research in management
1
IEEE transactions on engineering management : EM
1
Innovation, knowledge and operations improvement
1
Journal of business research : JBR
1
Journal of service management
1
OTM working paper / Centre for Research in Operations & Technology Management, London Business School
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Researching operations management
1
The journal of product innovation management : an internat. publication of the Product Development & Management Association
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
The journal of services marketing
1
The science of service systems
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
41
BASE
25
OLC EcoSci
11
USB Cologne (EcoSocSci)
8
USB Cologne (business full texts)
1
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1
Building responsive and resilient supply chains : lessons from the COVID-19 disruption
Li, Xiang
;
Zhao, Xiande
;
Lee, Hau Leung
;
Voss, …
- In:
Journal of operations management
69
(
2023
)
3
,
pp. 352-358
Persistent link: https://www.econbiz.de/10014293346
Saved in:
2
Special issue: the effects of COVID-19 on global supply chains : responsiveness, resilience, and restoration (3Rs)
Lee, Hau Leung
(
ed.
);
Li, Xiang
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014293352
Saved in:
3
Contracting outsourced services with collaborative key performance indicators
Akkermans, Henk
;
Oppen, Willem van
;
Wynstra, Finn
; …
- In:
Journal of operations management
65
(
2019
)
1
,
pp. 22-47
Persistent link: https://www.econbiz.de/10012041233
Saved in:
4
Deployment strategies for service innovation
Wang, Qiang
;
Voss, Christopher A.
;
Zhao, Xiande
- In:
IEEE transactions on engineering management : EM
66
(
2019
)
4
,
pp. 514-528
Persistent link: https://www.econbiz.de/10012129810
Saved in:
5
"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart
;
Bowen, David E.
;
Andreassen, Tor W.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
Saved in:
6
Service modularity and architecture
Brax, Saara A.
(
ed.
);
Bask, Anu
(
ed.
); …
-
2017
Persistent link: https://www.econbiz.de/10011702196
Saved in:
7
Service modularity and architecture : an overview and research agenda
Brax, Saara A.
;
Bask, Anu
;
Hsuan Mikkola, Juliana
; …
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 686-702
Persistent link: https://www.econbiz.de/10011702207
Saved in:
8
Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang
;
Zhao, Xiande
;
Voss, Christopher A.
- In:
International journal of production economics
171
(
2016
),
pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
Saved in:
9
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
10
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
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