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Search: person:"Wetzels, M."
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Wetzels, Martin
51
Ruyter, Ko de
28
Grewal, Dhruv
10
Wetzels, M.
9
Mahr, Dominik
6
Ludwig, Stephan
4
Odekerken-Schröder, Gaby
4
Patterson, Paul G.
4
Ruyter, K.de
4
Aguirre, Elizabeth
3
Daryanto, Ahmad
3
Jong, Ad de
3
Pelser, Jan
3
Rozemeijer, Frank
3
Beuningen, Jacqueline van
2
Birgelen, M. van
2
Brüggen, Elisabeth
2
Corswant, Fredrik von
2
Farace, Stefania
2
Guha, Abhijit
2
Hensen, Niek
2
Keeling, Debbie I.
2
Laer, Tom van
2
Oppen, Claudia van
2
Ordenes, Francisco Villarroel
2
Pauwels, Pieter
2
Ruyter, K. de
2
Schepers, Jeroen
2
Vanpoucke, Evelyne
2
Wynstra, Finn
2
Antioco, Michael
1
Becker, Jan-Michael
1
Birgelen, M.C.M.Wetzels M.J.H.van
1
Birgelen, M.J.H.van
1
Birgelen, Marcel van
1
Blonska, Agnieszka
1
Boone, C.
1
Bressgott, Timna
1
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1
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Eindhoven Centre for Innovation Studies (Ecis), Technische Universiteit Eindhoven
3
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
1
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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Journal of the Academy of Marketing Science
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Maandblad voor accountancy en bedrijfseconomie : MAB
4
Journal of marketing
3
Journal of retailing
3
Journal of service research : JSR
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Research memorandum / METEOR
3
Working Papers / Eindhoven Centre for Innovation Studies (Ecis), Technische Universiteit Eindhoven
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of economic psychology : research in economic psychology and behavioral economics
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Journal of retailing and consumer services
2
Journal of service management
2
Journal of service research
2
Management information systems : mis quarterly
2
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
ERIM Report Series Research in Management
1
ERIM report series research in management
1
European journal of marketing : EJM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic commerce : IJEC
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of operations & production management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of advertising
1
Journal of operations management
1
Journal of purchasing and supply management
1
Long range planning : LRP ; international journal of strategic management
1
Marketing and mobile financial services : a global perspective on digital banking consumer behaviour
1
New challenges to international marketing
1
Psychology & marketing
1
ROA Technical report
1
Research Paper / Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
1
Research memorandum / Faculty of Economics, Limburg University
1
Research memorandum / Faculty of Economics, Limburg University / Faculteit der Economische Wetenschappen, Rijksuniversiteit Limburg
1
Service quality and management
1
The journal of business & industrial marketing
1
The journal of consumer marketing
1
The journal of product innovation management : an international publication of the Product Development & Management Association
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ECONIS (ZBW)
52
OLC EcoSci
6
RePEc
5
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1
Behavioural effects of providing labour market information to students : evidence from an eye-tracking pilot study
Fouarge, Didier
;
Steens, Sanne
;
Wetzels, Martin
-
2024
Persistent link: https://www.econbiz.de/10014490831
Saved in:
2
How artificiality and intelligence affect voice assistant evaluations
Guha, Abhijit
;
Bressgott, Timna
;
Grewal, Dhruv
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 843-866
Persistent link: https://www.econbiz.de/10014326654
Saved in:
3
There is a secret to success : Linking customer experience management practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
4
You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.
;
Pelser, Jan
;
Wetzels, Martin
; …
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
Saved in:
5
The impact of asymmetric perceptions of buyer-supplier governance mechanisms on relational rents
Vanpoucke, Evelyne
;
Wetzels, Martin
;
Rozemeijer, Frank
; …
- In:
International journal of operations & production management
42
(
2022
)
1
,
pp. 91-121
Persistent link: https://www.econbiz.de/10012798469
Saved in:
6
How communications by AI-enabled voice assistants impact the customer journey
Grewal, Dhruv
;
Guha, Abhijit
;
Schweiger, Elisa
;
Ludwig, …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 705-720
Persistent link: https://www.econbiz.de/10013325748
Saved in:
7
Toward multisensory customer experiences : a cross-disciplinary bibliometric review and future research directions
Stead, Susan
;
Wetzels, Ruud
;
Wetzels, Martin
; …
- In:
Journal of service research
25
(
2022
)
3
,
pp. 440-459
Persistent link: https://www.econbiz.de/10013395979
Saved in:
8
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
9
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
10
The conditional enjoyment-enhancing effect of shipping box aesthetics
Schnurr, Benedikt
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012305268
Saved in:
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