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  • Search: person:"Wilk, Steffanie L."
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Year of publication
Subject
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Arbeitsleistung 2 Arbeitsproduktivität 2 Call centre 2 Callcenter 2 Dienstleistungsqualität 2 Job performance 2 Labour productivity 2 Motivation 2 Service quality 2 Arbeitsgruppe 1 Arbeitsmobilität 1 Arbeitszufriedenheit 1 Berufserfahrung 1 Black people 1 Confidence 1 Corporate culture 1 Customer satisfaction 1 Emotion 1 Erwerbsverlauf 1 Ethnic discrimination 1 Ethnische Diskriminierung 1 Job satisfaction 1 Knowledge transfer 1 Kundenzufriedenheit 1 Labour mobility 1 Leistungsmotivation 1 Occupational attainment 1 Organizational behaviour 1 Performance measurement 1 Performance-Messung 1 Productivity 1 Produktivität 1 Sales behaviour 1 Schwarze Menschen 1 Social psychology 1 Social relations 1 Soziale Beziehungen 1 Sozialpsychologie 1 Team 1 Unternehmenskultur 1
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Online availability
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Undetermined 1
Type of publication
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Article 8
Type of publication (narrower categories)
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Article in journal 5 Aufsatz in Zeitschrift 5 Aufsatz im Buch 1 Book section 1
Language
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English 6 Undetermined 2
Author
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Wilk, Steffanie L. 7 Rothbard, Nancy P. 4 Dokko, Gina 2 Lount, Robert B. 1 Makarius, Erin E. 1 Ramarajan, Lakshmi 1 Rothbard, Nancy P 1 Wilk, Steffanie L 1
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Published in...
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Academy of Management journal : AMJ 3 Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations 3 Employment relationships : new models of white-collar work 1 Management science : journal of the Institute for Operations Research and the Management Sciences 1
Source
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ECONIS (ZBW) 6 OLC EcoSci 2
Showing 1 - 8 of 8
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Discordant vs. harmonious selves : the effects of identity conflict and enhancement on sales performance in employee-customer interactions
Ramarajan, Lakshmi; Rothbard, Nancy P.; Wilk, Steffanie L. - In: Academy of Management journal : AMJ 60 (2017) 6, pp. 2208-2238
Persistent link: https://www.econbiz.de/10011793712
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Choosing the company you keep : racial relational demography outside and inside of work
Wilk, Steffanie L.; Makarius, Erin E. - In: Organization science : a journal of the Institute for … 26 (2015) 5, pp. 1316-1331
Persistent link: https://www.econbiz.de/10011385820
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Working harder or hardly working? : posting performance eliminates social loafing and promotes social laboring in workgroups
Lount, Robert B.; Wilk, Steffanie L. - In: Management science : journal of the Institute for … 60 (2014) 5, pp. 1098-1106
Persistent link: https://www.econbiz.de/10010369873
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Waking up on the right or wrong side of the bed : start-of-workday mood, work events, employee affect, and performance
Rothbard, Nancy P.; Wilk, Steffanie L. - In: Academy of Management journal : AMJ 54 (2011) 5, pp. 959-980
Persistent link: https://www.econbiz.de/10009407907
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Waking Up on the Right or Wrong Side of the Bed: Start-of-Workday Mood, Work Events, Employee Affect, and Performance
Rothbard, Nancy P; Wilk, Steffanie L - In: Academy of Management journal : AMJ 54 (2011) 5, pp. 959-981
Persistent link: https://www.econbiz.de/10009812351
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Unpacking prior experience : how career history affects job performance
Dokko, Gina; Wilk, Steffanie L.; Rothbard, Nancy P. - In: Organization science : a journal of the Institute for … 20 (2009) 1, pp. 51-68
Persistent link: https://www.econbiz.de/10003858234
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Unpacking Prior Experience: How Career History Affects Job Performance
Dokko, Gina; Wilk, Steffanie L.; Rothbard, Nancy P. - In: Organization science : a journal of the Institute for … 20 (2009) 1, pp. 51-68
Persistent link: https://www.econbiz.de/10008170222
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In the pursuit of quality and quantity : the competing demands in call centers
Wilk, Steffanie L. - In: Employment relationships : new models of white-collar work, (pp. 112-141). 2008
Persistent link: https://www.econbiz.de/10003711177
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