Problem definition: We study the optimal inventory ordering, expediting and allocation decisions in a multi-echelon supply chain over a finite horizon, in which customer orders are quoted with a fixed fulfillment time window, termed the service time target (STT).Academic/Practical Relevance:...

Problem Definition: When selling multiple products with different feature combinations over a short selling season, a seller often adopts a "reactive'' upgrade policy by offering a free upgrade to the next-price-level product "only after'' a customer's preferred product is out of stock. However,...

We consider incentive compensation where the firm has ambiguity on the effort-contingent output distribution: the parameters of the output probability distribution are in an ellipsoidal uncertainty set. The firm evaluates any contract by its worst-case performance over all possible parameters in...

Problem definition: We consider capacity sharing through demand allocation among firms with multiple demand sources and multiple service facilities. Firms decide on the allocation of demand from different sources to different facilities to minimize delay costs and service fulfillment costs...