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Search: person:"Zhao, Jingyou"
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ECONIS (ZBW)
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That honey, my arsenic : the influence of advanced technologies on service employees' organizational deviance
Zhao, Jingyou
;
Hu, Enhua
;
Han, Mingyan
;
Jiang, Keshen
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372583
Saved in:
2
From laughter to order : examining how and when employee humor mitigates customer mistreatment
Zhao, Jingyou
;
Han, Mingyan
;
Yuan, Xiao
;
Ma, Xiaohui
- In:
International journal of hospitality management
131
(
2025
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015434852
Saved in:
3
Exploitative leadership and service employees' emotional labor : the roles of psychological distress and spousal support
Zhao, Jingyou
;
Jiao, Niantao
;
Han, Mingyan
- In:
Journal of retailing and consumer services
84
(
2025
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015441338
Saved in:
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