Berger, Benedikt; Adam, Martin; Rühr, Alexander; … - In: Business & Information Systems Engineering 63 (2020) 1, pp. 55-68
support to support by an IT system, even if the latter provides superior performance – a phenomenon called algorithm aversion …. A possible cause of algorithm aversion put forward in literature is that users lose trust in IT systems they become … against algorithm aversion in an incentive-compatible online experiment. The experiment reveals how the nature of an erring …