Argues that while many professional companies use post‐project reviews, internal audits or oral post mortems to learn from their own experiences, the problem with all these techniques is that the data and circumstances in which decisions are made are always collected and referred to...

Describes the development and effects of behaviourally‐based management techniques in improving construction site safety. In phase one, goal‐setting and feedback methods were developed and tested on six sites in the North West of England. A 40‐week longitudinal research design was adopted...

Specific types of dysfunctional work behaviours form an identifiable pattern that can be uncovered through a needs analysis and addressed by a multi‐dimensional, five‐step developmental effort. Includes a framework for these behaviours, an outline development intervention, a case study and...

Goal setting and feedback techniques have previously been used to improve safety behaviour. Describes a pilot study of the application of a behaviour‐based quality improvement process in a continuous process production plant with a particular focus on certain aspects of the organizational...

Focuses on the difficulties which arise from trying to monitor and evaluate in‐house company training courses – making sure that knowledge and skills obtained on the programme are put into practice back in the workplace and provide real benefits for the company. While it is stressed that...