Le, Hanh Thi My; Phan-Thi, Thuy-An; Nguyen, Binh T.; … - In: Annals of Tourism Research Empirical Insights 6 (2025) 1, pp. 1-14
This paper presents a framework for collecting large datasets of hotel reviews (e.g., from Booking.com and TripAdvisor) and performing useful analytics from the data collected. This approach automates data collection, reduces manual effort, enhances data cleaning, and standardizes data...