Sampaio, Carlos; Régio, Mónica; Sebastião, João Renato - In: Administrative Sciences : open access journal 15 (2025) 5, pp. 1-22
Hotel business performance has been traditionally measured through financial metrics. Nevertheless, recent research … management practices. This study assesses the evolution of the measurement of hotel business performance within the scientific … field. The findings suggest that the assessment of hotels' business performance shifted from the use of pure financial …