By applying machine learning algorithms, predictive business process monitoring (PBPM) techniques provide an opportunity to counteract undesired outcomes of processes. An especially complex variation of business processes is the engineering change (EC) process. Here, failing to adhere to planned...

Purpose - This study aims to examine process improvement strategy (PIS) (proxied by remote work, workforce training, and technological innovation), and employee productivity amid the COVID-19 pandemic among bank employees. Design/methodology/approach - The study employed cross-sectional and...

This study investigates the transformation of e-commerce warehouse operations by integrating Lean Six Sigma tools to enhance efficiency and sustainability. Beginning with Value Stream Mapping (VSM) to identify inefficiencies, followed by a Hoshin Kanri plan to align improvement initiatives with...