Castka, Pavel; Prajogo, Daniel; Sohal, Amrik; Yeung, … - In: International Journal of Production Economics 162 (2015) C, pp. 125-133
Non-financial auditing and third-party certification of management systems (such as the ISO 9000 quality management … choose from a competing set of certification bodies and how does such a decision impact their satisfaction with certification … certification. The findings have implications for managers and for certification bodies. Managers should understand that cost …