Abdi, Farshid; Abolmakarem, Shaghayegh - In: Journal of Industrial Engineering International 15 (2019) S1, pp. 1-18
The present study proposes a Customer Behavior Mining Framework on the basis of data mining techniques in a telecom company. This framework takes into account the customers' behavior patterns and predicts the way they may act in the future. Firstly, clustering technique is used to implement...