Search Results - subject:"Citizens' satisfaction"

The relevance of communication for the well-being of public personnel in local government : does it have an impact on citizen satisfaction?

De Matteis, Fabio; Striani, Fabrizio; Greco, Roberto - In: International journal of public sector management 36 (2023) 3, pp. 216-235

Persistent link: https://www.econbiz.de/10014314466

Role of citizens' engagement in sustaining citizens' participation in governance

Naik, Shubhanshu; Tapas, Poornima - In: International journal of business and globalisation : IJBG 33 (2023) 1/2, pp. 59-75

Persistent link: https://www.econbiz.de/10014232683

The necessities and consequences of city branding and emphasizing the economy of urban tourism

Mohammadifar, Yousef; Rousta, Ahmad; Gharehche, Manizhe; … - In: Journal of urban economics and management : a quarterly … 6 (2018) 21, pp. 55-69

Persistent link: https://www.econbiz.de/10011815471

Role of citizens' knowledge about e-governance initiatives in framing citizens' satisfaction

Naik, Shubhanshu; Tapas, Poornima; Srivastava, Mallika - In: International journal of public sector performance … 8 (2021) 1/2, pp. 84-102

Persistent link: https://www.econbiz.de/10012696734

Increasing citizens' satisfaction from Bank Shahr ATMs and reducing bank's economic costs by applying simulation model of inventory control

Taghavifard, Mohammad Taghi; Firoozabadi, Seyyed … - In: Journal of urban economics and management : a quarterly … 4 (2016) 16, pp. 1-18

Persistent link: https://www.econbiz.de/10011619684

Study on e-government services quality: The integration of online and offline services

Fan, Jing; Yang, Wenting - In: Journal of Industrial Engineering and Management (JIEM) 8 (2015) 3, pp. 693-718

Purpose: E-Government, as a new bond linking the government and the public, has gradually become the focus of innovation in government services. The paper focuses on the e-Government service quality issues from the perspective of users. Design/methodology/approach: From the aspects of online...

Persistent link: https://www.econbiz.de/10011939222

Local governance performance: objective indicators or citizens satisfaction

Bozhya-Volya, Anastasiya - In: Public administration issues (2015) 1, pp. 53-68

elements for evaluating and monitoring local authorities activities, and for enhancing citizens satisfaction with the quality …

Persistent link: https://www.econbiz.de/10011271814

Study on e-government services quality : the integration of online and offline services

Fan, Jing; Yang, Wenting - In: Journal of industrial engineering and management : JIEM 8 (2015) 3, pp. 693-718

Persistent link: https://www.econbiz.de/10011914554

Does performance management relate to good governance? : a study of its relationship with citizens' satisfaction with and trust in Israeli local government

Beeri, Itai; Uster, Anna; Vigoda-Gadot, Eran - In: Public performance & management review 42 (2019) 2, pp. 241-279

Persistent link: https://www.econbiz.de/10012206061

The quality of public and municipal services: efforts and results of administrative reform

Yuzhakov, V. - In: Public administration issues (2014) 1, pp. 52-72

still exist, give tangible positive results, thus increasing the level of citizens satisfaction with the services they …

Persistent link: https://www.econbiz.de/10011161743