Şanlıöz-Özgen, H. Kader; Kozak, Metin - In: Consumer Behavior in Tourism and Hospitality 18 (2023) 3, pp. 306-320
Purpose Concerning the development of “experience” as an economic phenomenon, this study aims to analyse customers' evaluations of their experiences in five-star hotel businesses and to identify if the hospitality experience is evaluated as an “experience” by its specific aspects....
