Camtasia, a screen video capture software, can aide and inform the cognitive interview process. Copyright The Author(s) 2013 …

is to describe the use of a novel interview method, the cognitive interview, in an exploratory field study of management … accounting change where in-depth access was impractical. Design/methodology/approach – The cognitive interview was developed by … information that subjects recall while maintaining or slightly improving accuracy levels. Findings – The cognitive interview was …

is to describe the use of a novel interview method, the cognitive interview, in an exploratory field study of management … accounting change where in‐depth access was impractical. Design/methodology/approach – The cognitive interview was developed by … information that subjects recall while maintaining or slightly improving accuracy levels. Findings – The cognitive interview was …