Search Results - subject:"Computer‐Mediated Communication"

Chatbots RESET : a framework for governing responsible use of conversational AI in healthcare

Sundareswaran, Venkataraman; Sarkar, Arunima - Weltwirtschaftsforum - 2020

When a new technology is introduced in healthcare, especially one based on AI, it invites meticulous scrutiny. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications and as a result, careful consideration is required to promote their responsible use. To address...

Persistent link: https://www.econbiz.de/10012584736

Emoticons and non-verbal communications across Arabic, English, and Korean Tweets

Park, Jung Ran; El Mimouni, Houda - In: Global Knowledge, Memory and Communication 69 (2020) 8/9, pp. 579-595

Purpose The purpose of this study is to examine how tweeters drawn from three different languages and cultural boundaries manage the lack of contextual cues through an analysis of Arabic, English and Korean tweets. Design/methodology/approach Data for this study is drawn from a corpus of tweets...

Persistent link: https://www.econbiz.de/10014743881

Engaging customers in value co-creation through mobile instant messaging in the tourism and hospitality industry

Lei, Soey Sut Ieng; Ye, Shun; Wang, Dan; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 2, pp. 229-251

Persistent link: https://www.econbiz.de/10012201334

Would you accept a Facebook friend request from your boss? : examining generational differences

Karl, Katherine A.; Allen, Richard S.; White, Charles S.; … - In: Five generations and only one workforce : how …, (pp. 123-147). 2020

Persistent link: https://www.econbiz.de/10012126301

E-leadership or "how to be boss in instant messaging?" : the role of nonverbal communication

Darics, Erika - In: International journal of business communication : IJBC … 57 (2020) 1, pp. 3-29

Persistent link: https://www.econbiz.de/10012151770

Relationships within the fraud diamond : the decision processes that influence fraudulent intentions in online consumer fraud

Harrison, Andrew J.; Dilla, William N.; Mennecke, Brian E. - In: The journal of information systems : JIS ; a semiannual … 34 (2020) 1, pp. 61-80

Persistent link: https://www.econbiz.de/10012249828

A study of leader behavior in virtual teams and its impact on team performance

Kim, Young-Jin - In: Journal of international trade & commerce 16 (2020) 5, pp. 61-74

Persistent link: https://www.econbiz.de/10012592611

Reconceptualizing determinants of consumer attitudes toward social commerce sites

Pacheco, Barney G.; Jaipaul-O'Garro, Rhonda - In: Journal of internet commerce 19 (2020) 2, pp. 192-211

Persistent link: https://www.econbiz.de/10012258243

Framing communication : how agenda alignment and media capabilities shape partially cooperative communication

Harrison, Andrew; Windeler, Jaime B. - In: MIS quarterly 44 (2020) 2, pp. 771-807

Persistent link: https://www.econbiz.de/10012261967

Influence of the communication channel on the forms of impoliteness in company-customer interactions

Schwab, Pierre-Nicolas; Rosier, Laurence - 2015

Persistent link: https://www.econbiz.de/10011289071