Pinto, Agostinho Sousa; Abreu, António; Cota, Pérez Manuel - In: Future business journal 11 (2025) 1, pp. 1-12
Since the 1990s, large corporations and governments have been adopting the shared services model to reduce costs, improve the quality of services, and better manage organizational knowledge. The application of emerging digital technologies in shared services centers (SSCs) like blockchain, Cloud...