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Search: subject:"Computerized text analysis"
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Computerized text analysis
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computerized text analysis
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Ferreira, Caitlin
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Robertson, Jeandri
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Laubert, Christoph
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Business & society
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Group decision and negotiation
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Journal of purchasing and supply management
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Journal of service theory and practice
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ECONIS (ZBW)
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The writing is on the wall : predicting customers' evaluation of customer-firm interactions using
computerized
text
analysis
Ferreira, Caitlin
;
Robertson, Jeandri
;
Chohan, Raeesah
; …
- In:
Journal of service theory and practice
33
(
2023
)
2
,
pp. 309-327
Persistent link: https://www.econbiz.de/10014302313
Saved in:
2
Reading between the lines : understanding customer experience with disruptive technology through online reviews
Robertson, Jeandri
;
Ferreira, Caitlin
;
Paschen, Jeannette
- In:
Australasian marketing journal : AMJ ; official journal …
29
(
2021
)
3
,
pp. 215-224
Persistent link: https://www.econbiz.de/10012668431
Saved in:
3
Are you angry (happy, sad) or aren’t you? : emotion detection difficulty in email negotiation
Laubert, Christoph
;
Parlamis, Jennifer
- In:
Group decision and negotiation
28
(
2019
)
2
,
pp. 377-413
Persistent link: https://www.econbiz.de/10012000355
Saved in:
4
Using manifest content analysis in purchasing and supply management research
Dooley, Kevin J.
- In:
Journal of purchasing and supply management
22
(
2016
)
4
,
pp. 244-246
Persistent link: https://www.econbiz.de/10011622635
Saved in:
5
Differences among NGOs in the business-NGO cooperative network
O’Connor, Amy
;
Shumate, Michelle
- In:
Business & society
53
(
2014
)
1
,
pp. 105-133
Persistent link: https://www.econbiz.de/10010241971
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