Over recent years, many scholars have studied the conceptual modeling of information systems based on a model of representation formulated by Wand and Weber. This model offers a set of premises about representational deficiencies and their implications for development and use of conceptual...

Business process models are a suitable means to describe the temporal and logical order of tasks for achieving a given goal. Therefore they become crucial in the coordination of intervention actions to efficiently recover from a disaster or tragic event. Past experience is vital in handling...

Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simply the as-is control flow and uses the respective model barely as a reference for brain-storming about improvement...

The large number of available process modelling languages has given rise to the need for evaluation and comparison of their representational capabilities. Over the last few years, the research community has risen to the challenge by carrying out a significant amount of work in the area of such...

When enterprises see their productivity, quality, or regulatory compliance challenged, they often set up process-aware information systems like ERP systems to bring about fundamental improvements. But without a proper understanding of the business processes that need to be supported, they are...

The modelling of B2B scenarios focuses on conversations between key partners to establish a common business context for their collaboration. With the prevalence of Web services, attention has turned to service choreographies as a means of message exchange ordering between collaborating...

Graphical models of business processes are used for analysis, design, and implementation of these processes and their supporting information systems. The Business Process Modeling Notation (BPMN) is an increasingly important industry standard for the graphical representation of processes. BPMN...

A configurable process model is an integrated representation of multiple variants of a business process. It is designed to be individualized to meet a particular set of requirements. As such, configurable process models promote systematic reuse of proven or common practices. Existing notations...

Purpose – The purpose of this paper is to introduce a novel role model-based approach for modelling collaborative business processes. The authors present an architecture for subject-oriented business process modelling relying on the role concept and the demonstration of collaboration patterns...

Despite service supply chain is emerging as a new research hot topic, the systematical theoretical framework of service supply chain management still remains unexplored. The intent of this research is to examine the research progress of service supply chain management, address some key problems...