Hsu, Tsuen‐Ho; Hung, Li‐Chu; Tang, Jia‐Wei - In: Online Information Review 36 (2012) 2, pp. 241-260
fuzzy preference relations method with the analytic network process (ANP) technique, to evaluate e‐SQ by using senior … network structure for e‐SQ evaluation. Then a method and three phases of measurement are proposed that combine the consistent …