Abstract Cloud computing is a new technology that pushes all aspects of the business to rapid evolution, including performance measurement systems (PMSs). This paper develops a PMS, according to Contingency Theory, which includes five perspectives: cost effectiveness, productivity, flexibility,...

While the study of human work and the workplace occupies a central place in scientific thought and discourse, less attention is given to the unemployment phenomenon and far less to the long term unemployment experience. Focusing on the latter, this paper offers a conceptual framework and a...

The purpose of this research is to verify interdependencies among service innovation, structural autonomy, performance measurement systems, and organizational outcomes in a new organizational context. The relationships between these variables that structure organizational design have been...