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  • Search: subject:"Customer analysis"
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Year of publication
Subject
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Kundenanalyse 709 Customer analysis 640 Beziehungsmarketing 271 Relationship marketing 268 Consumer behaviour 177 Konsumentenverhalten 177 Deutschland 108 Germany 108 Theorie 104 Theory 104 Einzelhandel 84 Retail trade 81 Online retailing 70 Online-Handel 70 Marketingmanagement 65 Marketing management 64 Marktforschung 64 Market research 54 Multichannel strategy 52 Multikanalvertrieb 52 Marktsegmentierung 47 Zielgruppe 44 Target group 42 Wissensmanagement 42 Market segmentation 41 Data Mining 40 Data mining 40 Kundenmanagement 39 Computer-assisted marketing 38 IT-gestütztes Marketing 38 Knowledge management 36 Kundenwert 36 Customer integration 33 Customer value 33 Kundenintegration 33 Online-Marketing 32 Internet marketing 31 Customer satisfaction 30 Kundenzufriedenheit 30 Electronic Commerce 29
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Online availability
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Undetermined 128 Free 85 CC license 9
Type of publication
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Article 435 Book / Working Paper 286
Type of publication (narrower categories)
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Article in journal 266 Aufsatz in Zeitschrift 266 Aufsatz im Buch 158 Book section 158 Hochschulschrift 79 Graue Literatur 69 Non-commercial literature 69 Thesis 58 Arbeitspapier 43 Working Paper 43 Case study 17 Collection of articles of several authors 17 Fallstudie 17 Sammelwerk 17 Dissertation u.a. Prüfungsschriften 14 Ratgeber 12 Aufsatzsammlung 10 Guidebook 10 Bibliografie enthalten 8 Bibliography included 8 Collection of articles written by one author 4 Sammlung 4 Konferenzschrift 3 Lehrbuch 3 Article 2 Bibliografie 2 Fallstudiensammlung 2 Reprint 2 Accompanied by computer file 1 Advisory report 1 Checkliste 1 Conference paper 1 Conference proceedings 1 Elektronischer Datenträger 1 Elektronischer Datenträger als Beilage 1 Forschungsbericht 1 Gutachten 1 Handbook 1 Handbuch 1 Konferenzbeitrag 1
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Language
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English 415 German 296 Undetermined 8 French 4
Author
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Silberer, Günter 16 Steinmann, Sascha 8 Fader, Peter 5 Wilde, Silvio 5 Al-Busaidi, Kamla Ali 4 Böckermann, Florian 4 Chandra, Ambarish 4 Günter, Bernd 4 Hensel-Börner, Susanne 4 Homburg, Christian 4 Kaiser, Ulrich 4 Liu, Qihong 4 Quach, Sara 4 Sattler, Henrik 4 Schröder, Hendrik 4 Serfes, Konstantinos 4 Van den Poel, Dirk 4 Barari, Mojtaba 3 Bauer, Hans H. 3 Bazil, Vazrik 3 Belz, Christian 3 Bonacchi, Massimiliano 3 Buxel, Holger 3 Grünblatt, Martin 3 Grēgorudēs, Euangelos 3 Herrmann, Andreas 3 Hruschka, Harald 3 Krafft, Manfred 3 Kumar, V. 3 Li, Herman 3 Matsuoka, Kohsuke 3 Mau, Gunnar 3 Perego, Paolo 3 Petras, André 3 Ranjan, Jayanthi 3 Reisinger, Heribert 3 Siskos, Yannis 3 Suzuki, Kenichi 3 Wagner, Udo 3 Walsh, Gianfranco 3
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Institution
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Books on Demand GmbH <Norderstedt> 4 Springer Fachmedien Wiesbaden 4 Basel Committee on Banking Supervision 3 Fördergesellschaft Marketing an der Universität Augsburg 3 Haufe-Lexware GmbH & Co. KG 3 Centre for Economic Performance 1 DVWG-Nahverkehrsforum <9., 2015, Frankfurt am Main> 1 Deutsche Verkehrswissenschaftliche Gesellschaft 1 Deutsche Verkehrswissenschaftliche Gesellschaft e.V. 1 Fraunhofer-Informationszentrum Raum und Bau 1 John Wiley and Sons <Hoboken, NJ> 1 National Bureau of Economic Research 1 ODIT France <Paris> 1 Springer International Publishing 1 Technische Universität Dresden 1 Tredition GmbH <Hamburg> 1 University <Oxford> / Faculty of Modern History 1 Universität Bremen 1 Universität St. Gallen 1 Universität Zürich / Institut für Schweizerisches Bankwesen 1 Verlag Dr. Hut <München> 1 W. Kohlhammer GmbH 1 WHU - Otto Beisheim School of Management 1 Zukunftsinstitut 1
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Published in...
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SpringerLink / Bücher 20 Journal of business research : JBR 9 Journal of retailing and consumer services 9 Kundenkenntnis im Handel : Ausprägungen, Herkunft und Wirkungen 8 The international review of retail, distribution and consumer research 8 The service industries journal 7 Fixed revenue accounting : a new management accounting framework 5 Jahrbuch der Absatz- und Verbrauchsforschung 5 Journal of retailing 5 Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey 5 Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing 4 Journal of business economics : JBE 4 Journal of targeting, measurement and analysis for marketing 4 Management science : journal of the Institute for Operations Research and the Management Sciences 4 Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF 4 Schriftenreihe Schwerpunkt Marketing / Arbeitspapier 4 Springer eBook Collection 4 Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde 4 essentials 4 Asia Pacific journal of marketing and logistics 3 Conjoint measurement : methods and applications 3 E-marketing ; Vol. 1 3 Europäische Hochschulschriften / 5 3 Fuzzy methods for customer relationship management and marketing : applications and classifications 3 Gabler-Edition Wissenschaft 3 Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung 3 Harvard-Business-Manager : das Wissen der Besten 3 Industrial marketing management : the international journal for industrial and high-tech firms 3 International journal of electronic customer relationship management : IJECRM 3 International journal of market research : JMRS ; the journal of the Market Research Society 3 International journal of production economics 3 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 3 International journal of retail and distribution management 3 Journal of marketing analytics : JMA 3 Journal of the Academy of Marketing Science 3 Marketing : ZFP ; journal of research and management 3 Marketing letters : a journal of research in marketing 3 Marketing science 3 Regensburger Diskussionsbeiträge zur Wirtschaftswissenschaft 3 Research 3
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Source
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ECONIS (ZBW) 690 USB Cologne (EcoSocSci) 24 BASE 2 EconStor 2 RePEc 2 Other ZBW resources 1
Showing 1 - 10 of 721
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Consumer privacy concerns and information sharing intention in omnichannel retailing : mediating role of online trust
Khoa Bui Thanh; Le Thi Tuyet Thanh - In: Pakistan journal of commerce and social sciences 19 (2025) 1, pp. 55-76
Objective of this research is to find out the relationship between customers' perceptions of an organization's privacy information practices and their information-sharing intention in the context of omnichannel retailing. The study aimed to address the gap in research regarding privacy concerns...
Persistent link: https://www.econbiz.de/10015376586
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Share of time in omnichannel retailing : definition and measurement
Rahman, Syed Mahmudur; Carlson, Jamie; Chowdhury, Noman H. - In: Journal of retailing 101 (2025) 2, pp. 279-297
Persistent link: https://www.econbiz.de/10015427558
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Gaining customer insights in big data for SMEs market segmentation decisions in emerging markets
Olota, Oluwayomi Omotayo; Balogun, Ebenezer Oluwadamilare; … - In: Economic forum 15 (2025) 2, pp. 18-28
Small and medium enterprises around the world, and especially in emerging markets, face challenges when it comes to market segmentation. They have limited knowledge of the importance of big data customer insights for making concrete market segmentation decisions. The purpose of this study was to...
Persistent link: https://www.econbiz.de/10015438769
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Systematic literature review on customer analytics capabilities
In: Cuadernos de administración : quarterly publication of … 40 (2024) 79, pp. 1-18
Persistent link: https://www.econbiz.de/10015407890
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The impact of online behavioral advertising on consumer attitude and impulse buying : the moderating role of privacy concerns
Legros, Elisa; Han, Yoonju; Park, Jeong Eun - In: Asia marketing journal 26 (2024) 3, pp. 201-212
Persistent link: https://www.econbiz.de/10015399021
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A two-stage business analytics approach to perform behavioural and geographic customer segmentation using e-commerce delivery data
Griva, Anastasia; Zampou, Eleni; Stavrou, Vasilis; … - In: Journal of decision systems 33 (2024) 1, pp. 1-29
Persistent link: https://www.econbiz.de/10014511925
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The impact of digitalization on customer knowledge management
Camară, Andreea Bianca - In: Management dynamics in the knowledge economy 12 (2024) 1/43, pp. 21-38
Persistent link: https://www.econbiz.de/10014584021
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Exploring the role of omnichannel retailing technologies : future research directions
Thaichon, Park; Quach, Sara; Barari, Mojtaba; Nguyen, Mai - In: Australasian marketing journal : AMJ ; official journal … 32 (2024) 2, pp. 162-177
Persistent link: https://www.econbiz.de/10014631686
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Wirkung von Dark Patterns auf die Customer Experience und das Vertrauen der Generation Y
Pörtner, Max; Weber, Carsten - 2023
Dark Patterns sind Designmuster, die auf Webseiten oder auch in mobilen Applikationen verwendet werden. Sie sollen Menschen dazu bringen, entgegen dem ursprünglich intendierten Verhalten, bestimmte Aktionen oder Handlungen auszuführen, um beispielsweise etwas zu kaufen. Dark Patterns sind in...
Persistent link: https://www.econbiz.de/10013473641
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A review on customer segmentation methods for personalized customer targeting in e-commerce use cases
Alves Gomes, Miguel; Meisen, Tobias - In: Information systems and e-business management : ISeB 21 (2023) 3, pp. 527-570
Persistent link: https://www.econbiz.de/10014420611
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