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Search: subject:"Customer experiences"
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Beziehungsmarketing
21
Relationship marketing
21
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
12
Service quality
12
Customer experiences
11
customer experiences
10
customer satisfaction
5
Brand management
4
Customer integration
4
Einzelhandel
4
Kundenintegration
4
Markenführung
4
Retail trade
4
Customer Experiences
3
Marketing management
3
Marketingmanagement
3
services
3
Brand image
2
Customer Satisfaction
2
Customer engagement
2
Customer expectations
2
Dienstleistung
2
Emotion
2
Hotel industry
2
Hotellerie
2
Innovation
2
Internet marketing
2
Markenimage
2
Online-Marketing
2
Photo-elicitation
2
Retail design
2
Retail interiors
2
Services
2
Well-being
2
brand
2
emotions
2
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Undetermined
13
Free
4
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Article
24
Book / Working Paper
2
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Article in journal
21
Aufsatz in Zeitschrift
21
Aufsatz im Buch
1
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1
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English
23
Undetermined
3
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Claeys, Christel
2
Kent, Anthony
2
Petermans, Ann
2
Plangger, Kirk
2
Roozen, Irene
2
Agogino, Alice
1
Aslam, Usman
1
Baccarani, Claudio
1
Banik, Shanta
1
Bansal, Sat Parkash
1
Barnes, Stuart J.
1
Beckman, Sara L.
1
Bowen, David E.
1
Bwemelo, Gordian
1
Cassia, Fabio
1
Charters, Kathleen
1
Chen, Rachel J. C.
1
Cleempoel, Koenraad van
1
Collinger, Tom
1
Dalla Pozza, Ilaria
1
Dirsehan, Meltem
1
Dirsehan, Taşkın
1
Esmaeilpour, Majid
1
Gangotia, Amit
1
Gao, Yongqiang
1
Grewal, Dhruv
1
Kakeeto-Aelen, Terry Najja
1
Kim, Euiyoung
1
Lagiewski, Rick
1
Malthouse, Edward C.
1
Manhas, Parikshat Singh
1
Mashenene, Robert Galan
1
Maslowska, Ewa
1
Mattsson, Jan
1
McColl, Rod
1
Mohseni, Zahra
1
Oikarinen, Eeva-Liisa
1
Perotti, Victor
1
Regt, Anouk de
1
Rehman, Mohsin Abdur
1
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Faculteit Economie en Bedrijfswetenschappen, Hogeschool-Universiteit Brussel (HUBrussel)
1
Maastricht School of Management (MSM)
1
Published in...
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Journal of retailing and consumer services
4
International journal of hospitality management
2
Journal of business research : JBR
2
California management review
1
International journal of public sector performance management
1
Journal of Business Research
1
Journal of euromarketing
1
Journal of financial services marketing : JFSM
1
Journal of marketing management : MM
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
1
Review of business and economic literature
1
Revue Gestion 2000 : management & prospective
1
The Romanian economic journal : REJ
1
The TQM journal : the international review of organizational improvement
1
The journal of business strategy
1
Transnational Corporations Review
1
Working Papers / Faculteit Economie en Bedrijfswetenschappen, Hogeschool-Universiteit Brussel (HUBrussel)
1
Working Papers / Maastricht School of Management (MSM)
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ECONIS (ZBW)
22
RePEc
4
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subject:"Customer experience"
(24,994 results)
1
Influence of
customer
experiences
on the preference for online bus booking services in Dar es Salaam, Tanzania
Bwemelo, Gordian
;
Mashenene, Robert Galan
-
2023
Persistent link: https://www.econbiz.de/10014326161
Saved in:
2
Understanding the usability of retail fashion brand chatbots : evidence from customer expectations and experiences
Aslam, Usman
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364467
Saved in:
3
Customer
experiences
and situational vulnerability : an exploration of hotel services during a disaster
Lagiewski, Rick
;
Perotti, Victor
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482222
Saved in:
4
Exploring the hedonic factors affecting
customer
experiences
in phygital retailing
Banik, Shanta
;
Gao, Yongqiang
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014239822
Saved in:
5
The future of digital technologies in marketing : a conceptual framework and an overview
Plangger, Kirk
;
Grewal, Dhruv
;
Ruyter, Ko de
;
Tucker, …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
6
,
pp. 1125-1134
Persistent link: https://www.econbiz.de/10013463886
Saved in:
6
Memoryscape : how managers can create lasting
customer
experiences
McColl, Rod
;
Mattsson, Jan
;
Charters, Kathleen
- In:
The journal of business strategy
43
(
2022
)
6
,
pp. 397-405
Persistent link: https://www.econbiz.de/10013455684
Saved in:
7
Effect of
customer
experiences
on consumer purchase intention
Esmaeilpour, Majid
;
Mohseni, Zahra
- In:
The Romanian economic journal : REJ
22
(
2019
)
73
,
pp. 19-38
Persistent link: https://www.econbiz.de/10012171187
Saved in:
8
Virtual reality marketing and customer advocacy : transforming experiences from story-telling to story-doing
Regt, Anouk de
;
Plangger, Kirk
;
Barnes, Stuart J.
- In:
Journal of business research : JBR
136
(
2021
),
pp. 513-522
Persistent link: https://www.econbiz.de/10012663249
Saved in:
9
The melody of omnichannel customer experience management (OCCEM)
Dirsehan, Taşkın
;
Dirsehan, Meltem
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 1-10)
.
2021
Persistent link: https://www.econbiz.de/10012492045
Saved in:
10
Exploring customer's mobile banking experiences and expectations among generations X, Y and Z
Shams, Ghazal
;
Rehman, Mohsin Abdur
;
Samad, Sarminah
; …
- In:
Journal of financial services marketing : JFSM
25
(
2020
)
1/2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012298246
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