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Search: subject:"Customer knowledge"
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Subject
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Knowledge management
98
Beziehungsmarketing
97
Relationship marketing
97
Wissensmanagement
92
Customer integration
53
Kundenintegration
53
Knowledge transfer
44
Wissenstransfer
44
Customer knowledge management
35
Customer knowledge
34
Consumer behaviour
32
Innovation
32
Konsumentenverhalten
32
Innovation management
26
Innovationsmanagement
26
customer knowledge management
23
customer knowledge
22
Customer satisfaction
17
New product development
16
Produktentwicklung
16
Kundenzufriedenheit
15
Customer analysis
14
Firm performance
14
Kundenanalyse
14
Knowledge
13
Social Web
13
Social web
13
Unternehmensperformance
13
Wissen
13
CRM
11
Customer Knowledge
9
Customer relationship management
9
Learning organization
9
Lernende Organisation
9
Lieferantenmanagement
8
Strategic management
8
Supplier relationship management
8
Business-to-business marketing
7
CKM
7
Customer Knowledge Management
7
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Online availability
All
Undetermined
96
Free
30
CC license
6
Type of publication
All
Article
147
Book / Working Paper
5
Other
1
Type of publication (narrower categories)
All
Article in journal
103
Aufsatz in Zeitschrift
103
research-article
18
Article
6
Aufsatz im Buch
1
Book section
1
Conference Paper
1
Conference paper
1
Graue Literatur
1
Hochschulschrift
1
Konferenzbeitrag
1
Non-commercial literature
1
Thesis
1
case-report
1
review-article
1
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Language
All
English
140
Undetermined
13
Author
All
Salojärvi, Hanna
5
Fidel, Pilar
4
Schlesinger, Walesska
4
Al-Busaidi, Kamla Ali
3
Gueldenberg, Stefan
3
Korhonen-Sande, Silja
3
Lak, Behzad
3
Rezaeenour, Jalal
3
Rowley, Jennifer
3
Sande, Jon Bingen
3
Wilhelm, Stefan
3
ALAMGIR, Mohammed
2
Abrell, Thomas
2
Albarq, Abbas N.
2
Alzubi, Ahmad Bassam
2
Behnam, Mohsen
2
Cervera, Amparo
2
Conchar, Margy
2
Danyfisla, Ilham
2
Dostar, Mohammad
2
Esmaeilpour, Reza
2
Falasca, Mauro
2
Hoque, Naimul
2
Iyiola, Kolawole
2
Li, Like
2
Lopes, João M.
2
Marrocu, Emanuela
2
Mokhtar, Sany Sanuri Mohd
2
Moslehpour, Massoud
2
Nasution, Muhammad Dharma Tuah Putra
2
Oliveira, José Castro
2
Paci, Raffaele
2
Rafiki, Ahmad
2
Ramadhan, Abdulmawlay
2
Rollins, Minna
2
Rossanty, Yossie
2
SHAMSUDDOHA, Mohammad
2
Saarenketo, Sami
2
Sainio, Liisa-Maija
2
Salimon, Maruf Gbadebo
2
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Institution
All
Instituto sobre Desarrollo Empresarial (INDEM), Universidad Carlos III de Madrid
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
Published in...
All
Journal of business research : JBR
7
International journal of electronic customer relationship management : IJECRM
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of knowledge management studies : IJKMS
4
Journal of knowledge management
4
Business process management journal
3
Human systems management : HSM
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Journal of Business & Industrial Marketing
3
Journal of Knowledge Management
3
Journal of information & knowledge management : JIKM
3
The journal of business & industrial marketing
3
Businesses
2
Global Business and Economics Review
2
International Journal of Quality and Service Sciences
2
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
2
International journal of quality and service sciences
2
International journal of technology management : IJTM
2
Journal of Business Research
2
Journal of engineering and technology management : JET-M
2
Management dynamics in the knowledge economy
2
Strategic Direction
2
Symphonya. Emerging Issues in Management
2
50th Congress of the European Regional Science Association: "Sustainable Regional Growth and Development in the Creative Knowledge Economy", 19-23 August 2010, Jönköping, Sweden
1
Administrative Sciences
1
Administrative Sciences : open access journal
1
Asian Agricultural Research
1
Asian journal of accounting & governance
1
Business Economics Working Papers
1
Business Process Management Journal
1
Digitalisierung und andere Innovationsformen im Management : aktuelle Perspektiven auf die digitale Transformation von Unternehmen und Lebenswelten
1
EcoForum
1
Economic research
1
Electronic commerce research
1
Electronic markets : the international journal on networked business
1
European Business Review
1
European Journal of Innovation Management
1
European Journal of Marketing
1
European Management Journal
1
European Sport management quarterly : ESMQ
1
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Source
All
ECONIS (ZBW)
106
Other ZBW resources
23
RePEc
13
EconStor
7
BASE
4
Showing
1
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153
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1
Leveraging
customer
knowledge
obtained through social media : the roles of R&D intensity and absorptive capacity
Ji, Elena
;
Rahman, Syed Mahmudur
;
Wilden, Ralf
;
Lin, …
- In:
Journal of business research : JBR
182
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015132998
Saved in:
2
The impact of digitalization on
customer
knowledge
management
Camară, Andreea Bianca
- In:
Management dynamics in the knowledge economy
12
(
2024
)
1/43
,
pp. 21-38
Persistent link: https://www.econbiz.de/10014584021
Saved in:
3
Customer
knowledge
acquisition in Omani organizations
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
16
(
2020
)
4
,
pp. 63-80
Persistent link: https://www.econbiz.de/10012427461
Saved in:
4
The impact of CKM and customer satisfaction on customer loyalty in Saudi banking sector : the mediating role of customer trust
Albarq, Abbas N.
- In:
Administrative Sciences : open access journal
13
(
2023
)
3
,
pp. 1-13
This study aims to explore the role of
customer
knowledge
management (CKM) and satisfaction as antecedents of customer …
Persistent link: https://www.econbiz.de/10014246419
Saved in:
5
The innovation gap is closing : Chinese state-owned enterprises' mechanisms for developing innovative solutions
Murphy, William H.
;
Li, Ning
- In:
The journal of business & industrial marketing
40
(
2025
)
2
,
pp. 361-373
Persistent link: https://www.econbiz.de/10015207007
Saved in:
6
The impact of CKM and customer satisfaction on customer loyalty in Saudi banking sector: The mediating role of customer trust
Albarq, Abbas N.
- In:
Administrative Sciences
13
(
2023
)
3
,
pp. 1-13
This study aims to explore the role of
customer
knowledge
management (CKM) and satisfaction as antecedents of customer …
Persistent link: https://www.econbiz.de/10014333234
Saved in:
7
How frontline employees navigate the double-edged effects of
customer
knowledge
Sharma, Ashish
;
Johnson, Jeff S.
;
Friend, Scott B.
; …
- In:
Journal of personal selling & sales management : JPSSM
45
(
2025
)
3
,
pp. 204-223
Persistent link: https://www.econbiz.de/10015519690
Saved in:
8
The role of digital communication technologies through customer and market knowledge in B2B on sales performance and satisfaction
Høgevold, Nils
;
Rodríguez, Rocío
;
Otero-Neira, Carmen
; …
- In:
Journal of business-to-business marketing
32
(
2025
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10015526517
Saved in:
9
Customer
knowledge
management, organisational ambidexterity, and firm performance : an organisational driving triangle perspective
Khorasanchi, Fatemeh
;
Nekoo, Ali Reza Hashemi
- In:
International journal of management and decision making …
24
(
2025
)
4
,
pp. 315-335
Persistent link: https://www.econbiz.de/10015633408
Saved in:
10
Experiential education,
customer
knowledge
and adoption of electric vehicles : an exploratory study
Ben Youssef, Kamel
;
Chaney, Damien
;
Tandilashvili, Nino
- In:
Journal of strategic marketing
33
(
2025
)
2
,
pp. 173-190
Persistent link: https://www.econbiz.de/10015546884
Saved in:
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