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~isPartOf:"Journal of retailing and consumer services"
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Search: subject:"Customer participation"
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Beziehungsmarketing
12
Relationship marketing
12
Customer participation
11
Customer integration
8
Kundenintegration
8
Consumer behaviour
7
Konsumentenverhalten
7
Betriebliche Wertschöpfung
5
Customer satisfaction
5
Kundenzufriedenheit
5
Value creation
5
Dienstleistungsqualität
4
Service quality
4
Value co-creation
3
Beschwerdemanagement
2
Brand management
2
Complaint management
2
Customer service
2
Customer value
2
Kundenservice
2
Kundenwert
2
Markenführung
2
Marketing management
2
Marketingmanagement
2
Service failure
2
Social Web
2
Social web
2
Affective commitment
1
Appreciating digital affordances
1
Arbeitsverhalten
1
Basic needs satisfaction
1
Brand
1
Brand equity
1
Brand image
1
Brand love
1
Brand loyalty
1
Chatbot
1
China
1
Co-creation
1
Co-production
1
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English
13
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Wei, Shuqin
2
Altab, Hossin Md
1
Amenuvor, Fortune Edem
1
Ang, Tyson
1
Antwi, Collins Opoku
1
Arpasri Sothonvit
1
Bagherzadeh, Ramin
1
Becker, Larissa Carine Braz
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Boadi, Evans Asante
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Boadi, Victoria Atuobuah
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Boateng, Henry
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Bosompem, Josephine
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Brei, Vinícius Andrade
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Bu, Yi
1
Carlson, Jamie
1
Dootson, Paula
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Fellesson, Markus
1
Fu, Mingqiu
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Guo, Honggui
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Han, Shenghao
1
He, Zheng
1
Hinson, Robert
1
Hong, EunPyo
1
Huang, Yu-Shan
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Hur, Won-Moo
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Jancenelle, Vivien E.
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Kampanat Siriyota
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Kim, Yeonshin
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Lee, Jeoung Yul
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Lee, Luri
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Pacheco, Natália Araújo
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Pensri Jaroenwanit
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Rahman, Mohammad M.
1
Rawal, Monika
1
Saavedra Torres, Jose Luis
1
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1
Su, Jiafu
1
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Journal of retailing and consumer services
Journal of business research : JBR
13
The journal of services marketing
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Service business
9
Journal of service management
6
Journal of marketing
5
Journal of service research : JSR
5
International journal of hospitality management
4
The service industries journal
4
International journal of contemporary hospitality management
3
Journal of Business Research
3
Journal of hospitality marketing & management
3
Journal of service theory and practice
3
Economics Papers from University Paris Dauphine
2
International Journal of Services, Economics and Management
2
International journal of quality and service sciences
2
Inventi impact: retailing & consumer services
2
Journal of marketing management : MM
2
Journal of service research
2
Journal of the Academy of Marketing Science
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economic Modelling
1
Economic modelling
1
Economies : open access journal
1
European journal of innovation management
1
European journal of marketing
1
European management journal
1
Global Business & Finance Review (GBFR)
1
Global business and finance review
1
Industry and innovation
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
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ECONIS (ZBW)
13
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1
Examining the relationship between customer bonding,
customer
participation
, and customer satisfaction
Yi, Ho Taek
;
Yeo, Chankoo
;
Amenuvor, Fortune Edem
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648843
Saved in:
2
The effect of customer ethnocentrism and
customer
participation
on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
3
Understanding
customer
participation
in CSR activities : the impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
Kim, Yeonshin
;
Hur, Won-Moo
;
Lee, Luri
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371801
Saved in:
4
Transformative value co-creation with older customers in e-services : exploring the influence of
customer
participation
on appreciation of digital affordances and well-being
Zhang, Yu
;
Su, Jiafu
;
Guo, Honggui
;
Lee, Jeoung Yul
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013364473
Saved in:
5
Chatbots and service failure : when does it lead to customer aggression
Huang, Yu-Shan
;
Dootson, Paula
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366333
Saved in:
6
The golden mean : research on the mechanism of
customer
participation
in employee service innovation
Liu, Dewen
;
Han, Shenghao
;
Zhang, Jieqiong
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366341
Saved in:
7
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
8
Influencer marketing : homophily, customer value co-creation behaviour and purchase intention
Bu, Yi
;
Parkinson, Joy
;
Thaichon, Park
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209657
Saved in:
9
The journey from
customer
participation
in service failure to co-creation in service recovery
Bagherzadeh, Ramin
;
Rawal, Monika
;
Wei, Shuqin
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238366
Saved in:
10
Enhancing brand relationship performance through
customer
participation
and value creation in social media brand communities
Carlson, Jamie
;
Wyllie, Jessica
;
Rahman, Mohammad M.
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 333-341
Persistent link: https://www.econbiz.de/10012114174
Saved in:
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