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Search: subject:"Customer-intensive service"
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Customer-intensive service
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Dienstleistungsqualität
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Queueing theory
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Warteschlangentheorie
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Begrenzte Rationalität
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bounded rationality
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customer-intensive service
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economic analysis of queues
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queueing strategy
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separation of prescribing and dispensing
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service design
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speed-quality competition
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Jiang, Minghui
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Li, Chengzhang
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Yuan, Xuchuan
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Guo, Pengfei
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Jiang, Shan
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Jiang, Zhibin
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International journal of production research
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Journal of Business Economics and Management (JBEM)
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Journal of business economics and management
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Production and operations management : an international journal of the Production and Operations Management Society
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ECONIS (ZBW)
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EconStor
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Managing price and service rate in customer-intensive services under social interactions
Li, Chengzhang
;
Jiang, Minghui
;
Yuan, Xuchuan
- In:
Journal of Business Economics and Management (JBEM)
20
(
2019
)
5
,
pp. 878-896
This paper investigates the price and service rate decisions in a
customer-intensive
service
in an M/M/1 queue system …
Persistent link: https://www.econbiz.de/10015401201
Saved in:
2
Managing price and service rate in customer-intensive services under social interactions
Li, Chengzhang
;
Jiang, Minghui
;
Yuan, Xuchuan
- In:
Journal of business economics and management
20
(
2019
)
5
,
pp. 878-896
This paper investigates the price and service rate decisions in a
customer-intensive
service
in an M/M/1 queue system …
Persistent link: https://www.econbiz.de/10012175910
Saved in:
3
Optimal design of healthcare services after the separation of prescribing and dispensing
Wang, Xiuxian
;
Geng, Na
;
Jiang, Shan
;
Zhou, Liping
; …
- In:
International journal of production research
60
(
2022
)
9
,
pp. 2918-2941
Persistent link: https://www.econbiz.de/10013412847
Saved in:
4
Quality-speed competition in customer-intensive services with boundedly rational customers
Li, Xin
;
Guo, Pengfei
;
Lian, Zhaotong
- In:
Production and operations management : an international …
25
(
2016
)
11
,
pp. 1885-1901
Persistent link: https://www.econbiz.de/10011626758
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