Purpose – The purpose of this paper is to propose a systematic and rigorous process of data collection and fieldwork in qualitative research using four empirical studies of customer interactions in new product development (NPD) as examples. The intention is to dispel a misconception that the...

In this paper two online activities are discussed that are becoming increasingly interesting to organisations because they suggest a potential change in the balance of power between producers and consumers. The activities are peer‐to‐peer (P2P) file‐sharing and online groups. An analysis...

The authors develop a logit modeling approach, designed for application to UPC scanner panel data, to assess the effects of coupon promotions on consumer brand choice. The effects of coupon promotions are captured via two measures: the prevailing level of availability and the prevailing face...

Going concern is a fundamental concept in accounting and auditing and the assessment of a firm's going concern status is not an easy task. Several going concern prediction models based on statistical methods to assist auditors have been suggested in the literature. This study explores and...

In 1998, the Functional Requirements for Bibliographic Records (FRBR) model which is composed of four entities (work, expression, manifestation and item) and their associative relationships (primary, responsibility and subject), was proposed by the International Federation of Library...

Information is power. Cliché, but true. The Internet has simultaneously empowered individuals. Prospects can click, choose and control their online interactions. For organisations, the pendulum has swung in the opposite direction. They face more competition and are overloaded with more...

A new e‐business model for implementing complex business transactions via the Internet has been created. The model involves search, negotiation, and legal closing, and its implementation, as described here, is able to: quantitatively evaluate preferences of potential customers (tenants and...

Automatic classification of Web pages is an effective way to organise the vast amount of information and to assist in retrieving relevant information from the Internet. Although many automatic classification systems have been proposed, most of them ignore the conflict between the fixed number of...