Purpose – Knowledge assets are a critical basis of competition, but knowledge management (KM) often fails to deliver in effectively growing the value of these assets. This paper aims to lay out four shifts required to make knowledge management more effective. Design/methodology/approach –...

Purpose – Explains how SMEs have discovered how to avoid high investment cost attributed to the implementation costs of knowledge based engineering or engineering automation software. Design/methodology/approach – A study of how SMEs have developed alternative design automation using...

Purpose – To propose an infrastructure of a knowledge‐based system to capture and maintain the procurement information and purchasers' knowledge, regarding how to choose partners in the supply chain network, with the adopting of the neural networks that mimic the operation of human brain to...