Fahr, Marie Christine; Förster, Maximilian; Moestue, Lars - In: Journal of Business Economics 95 (2024) 4, pp. 553-586
Science Research methodology to propose and evaluate design principles for explainability of public e-services. We instantiate … the design principles in cooperation with the German Federal Statistical Office using the example of its public e …-service Personal Inflation Calculator. We evaluate the design principles in a user study with 226 users and an expert survey with 17 …