I use novel high-quality survey data on firms' international sourcing activities combined with firm-level financial and linked employer-employee data to study the effect of services offshoring on wages and employment. To overcome the endogeneity related to reverse causality and omitted...

This paper studies how outsourcing of services activities affects TFP at the firm level. Using the universe of buyer-supplier relationships in Belgium, we first document several new empirical facts about how firms engage in the outsourcing of supporting activities. We show that virtually all...

This study aims to resolve the difficult problem of manufacturers’ service outsourcing strategy decision-making, with services divided into two types: hygienic and motivational. We build a value creation model for the manufacturer, service contractor, and customer under different outsourcing...