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Search: subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
10
Beziehungsmarketing
2
Dienstleistung
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Kundenzufriedenheit
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Betriebliche Wertschöpfung
1
Finnland
1
Gerechtigkeit
1
Krankenhaus
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1
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Organisatorischer Wandel
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1
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1
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1
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Cheng, Lai-yu
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International journal of quality and service sciences
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Service business
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OLC EcoSci
ECONIS (ZBW)
1,586
USB Cologne (business full texts)
4
EconStor
4
ArchiDok
2
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1
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10010160048
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2
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
Saved in:
3
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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4
Journal of service management
Bingley : Emerald
-
20.2009 -
Persistent link: https://www.econbiz.de/10008373274
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5
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
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6
International journal of services, economics and management
Genève : Inderscience Enterprises
-
1.2007/09 -
Persistent link: https://www.econbiz.de/10008275972
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7
International journal of services and operations management
Olney : Inderscience
-
1.2005 -
Persistent link: https://www.econbiz.de/10008379978
Saved in:
8
Service Today : das Magazin für Entscheider aus Service, Marketing, Logistik und Technik
Waltrop : ISB-Verl
;
anfangs: Landsberg : Service-Verl. …
-
14.1999,3 -
Persistent link: https://www.econbiz.de/10008325294
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9
International public management journal
Stamford, Conn : JAI Press
-
1.1998 -
Persistent link: https://www.econbiz.de/10008932830
Saved in:
10
The service industries journal
Abingdon : Routledge
;
1983-2004: London : Cass
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3.1983 -
Persistent link: https://www.econbiz.de/10008276205
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