Hoess, Alexandra; Lautenschlager, Jonathan; Sedlmeir, … - In: Business & Information Systems Engineering 67 (2024) 2, pp. 149-170
With growing awareness of sustainability and convenience expectations, customers are increasingly demanding integrated and seamless mobility in the form of mobility-as-a-service (MaaS). However, as centralized MaaS platforms have thus far failed to integrate a critical share of mobility service...