Abstract We consider a service provider performing pre-planned service for initially known customers with a fleet of vehicles, e.g., parcel delivery. During execution, new dynamic service requests occur, e.g., for parcel pickup. The goal of the service provider is to serve as many dynamic...

We consider an urban instant delivery environment, e.g., meal delivery, in which customers place orders over the course of a day and are promised delivery within a short period of time after an order is placed. Deliveries are made using a fleet of vehicles, each completing one or more trips...

Urban on-demand transportation services are booming, in both passenger transportation and the transportation of goods. The types of service differ in timeliness and compensation and, until now, providers operate larger fleets separately for each type of service. While this may ensure sufficient...