The hospitality sector increasingly grapples with the tension between operational efficiency and personalized guest services. In response, this study develops and evaluates a novel platform for dynamic room cleaning and resource allocation, guided by open innovation principles and complexity...

A major drawback of most automated warehousing solutions is that fixedly installed hardware makes them inflexible and hardly scalable. In the recent years, numerous robotized warehousing solutions have been innovated, which are more adaptable to varying capacity situations. In this paper, we...

Mitigating the adverse effects of uncertainty in appointment systems, arising from heterogeneous patient needs and preferences, is critical to the effective use of scarce medical resources and patient satisfaction. This study addresses an online scheduling problem with multiple servers and...