Search Results - subject:"Dysfunctional behaviour"

Reprint of: On the role and effects of supervisor feedback sign in auditing : evidence from a cohort of early career auditors

Johansson-Berg, Tobias; Johed, Gustav; Carrington, Thomas - In: The British accounting review 57 (2025) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10015436264

The moderating effects of gender on managerial performance assessment and dysfunctional behaviour : evidence from Indonesia

Lestari, Puji; Pratiwi, Umi; Irianto, Bambang Setyobudi - In: Cogent business & management 10 (2023) 1, pp. 1-14

Dysfunctional behaviour and gender are significant topics in economics and accounting research, especially behavioural … behaviour and how it affects managers' dysfunctional behaviour. It also looks at how the role of gender in moderating the effect … of managerial performance assessment on dysfunctional behaviour. The managers of Rural Banks/Sharia Rural Banks that were …

Persistent link: https://www.econbiz.de/10014471209

The moderating effects of gender on managerial performance assessment and dysfunctional behaviour: Evidence from Indonesia

Lestari, Puji; Pratiwi, Umi; Irianto, Bambang Setyobudi - In: Cogent Business & Management 10 (2023) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10014527792

Dysfunctional behaviour in university accounting schools : a tale of management control

Tucker, Basil; Parker, Lee David; Scully, Glennda E. M. - In: Journal of accounting & organizational change : JAOC 20 (2024) 1, pp. 21-57

Persistent link: https://www.econbiz.de/10014496360

Influence of the communication channel on the forms of impoliteness in company-customer interactions

Schwab, Pierre-Nicolas; Rosier, Laurence - 2015

Persistent link: https://www.econbiz.de/10011289071

Deviance, deviant behaviour and hospitality management : sources, forms and drivers

Lugosi, Peter - In: Tourism management : research, policies, practice 74 (2019), pp. 81-98

Persistent link: https://www.econbiz.de/10012128571

Performance evaluation in audit firms : evaluation foci and dysfunctional behaviour

Johansen, Thomas Riise; Christoffersen, Jeppe - In: International journal of auditing : IJA 21 (2017) 1, pp. 24-37

Persistent link: https://www.econbiz.de/10011703044

Managing customer misbehavior : challenges and strategies

Harris, Lloyd C.; Daunt, Kate L. - In: The journal of services marketing 27 (2013) 4, pp. 281-293

Persistent link: https://www.econbiz.de/10009788853

Managing customer misbehavior: challenges and strategies

C. Harris, Lloyd; Daunt, Kate - In: Journal of Services Marketing 27 (2013) 4, pp. 281-293

Purpose – In this study the authors aim to explore the impact of customer misbehavior on frontline employees and managers and to elucidate the management tactics and strategies that managers employ in an attempt to minimize the impact of customer misbehavior on the workplace....

Persistent link: https://www.econbiz.de/10014905434