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Search: subject:"EXPERIENCE"
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Subject
All
Relationship marketing
30,636
Beziehungsmarketing
30,635
Consumer behaviour
14,509
Konsumentenverhalten
14,477
Customer satisfaction
7,206
Kundenzufriedenheit
7,189
Service quality
5,030
Dienstleistungsqualität
5,011
Brand management
3,452
Markenführung
3,448
Social Web
2,956
Social web
2,956
Theorie
2,943
Theory
2,936
Lieferantenmanagement
2,778
Supplier relationship management
2,777
Deutschland
2,659
Germany
2,628
Marketingmanagement
2,543
Marketing management
2,522
Brand image
2,454
Markenimage
2,453
Online retailing
2,288
Online-Handel
2,288
Kundenintegration
2,272
Customer integration
2,269
Brand
2,208
Electronic Commerce
2,206
Markenartikel
2,197
E-commerce
2,154
Online-Marketing
2,061
Internet marketing
2,043
Kundenwert
2,008
Customer value
1,988
Vertrauen
1,983
Confidence
1,979
Einzelhandel
1,817
Retail trade
1,803
Event-Marketing
1,744
Event marketing
1,741
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Online availability
All
Undetermined
16,229
Free
7,393
CC license
799
Type of publication
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Article
30,026
Book / Working Paper
10,118
Journal
31
Other
18
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All
Article in journal
23,748
Aufsatz in Zeitschrift
23,748
Aufsatz im Buch
4,109
Book section
4,109
Graue Literatur
1,687
Non-commercial literature
1,687
Hochschulschrift
1,610
Working Paper
1,460
Thesis
1,272
Arbeitspapier
1,197
Collection of articles of several authors
648
Sammelwerk
648
research-article
635
Case study
526
Fallstudie
526
Aufsatzsammlung
498
Article
242
Ratgeber
242
Guidebook
224
Conference paper
206
Konferenzbeitrag
206
Bibliografie enthalten
166
Bibliography included
166
Lehrbuch
158
Textbook
142
Konferenzschrift
137
Handbook
113
Handbuch
113
Conference proceedings
84
Collection of articles written by one author
70
Sammlung
70
Reprint
57
conceptual-paper
53
review-article
37
review
31
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29
case-report
29
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27
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27
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21
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English
33,186
German
5,769
Undetermined
1,141
French
73
Spanish
23
Polish
18
Italian
14
Portuguese
7
Czech
6
Danish
5
Indonesian
4
Romanian
4
Russian
4
Swedish
4
Hungarian
3
Dutch
3
Multiple languages
2
Norwegian
2
Bulgarian
1
Korean
1
Slovenian
1
Serbian
1
Vietnamese
1
Chinese
1
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Author
All
Bruhn, Manfred
119
Homburg, Christian
112
Kumar, V.
86
Han, Heesup
76
Hollebeek, Linda D.
66
Verhoef, Peter C.
61
Huber, Frank
56
Bauer, Hans H.
54
Loureiro, Sandra Maria Correia
54
Piller, Frank T.
51
Herrmann, Andreas
50
Mattila, Anna S.
49
Krafft, Manfred
48
Palmatier, Robert W.
45
Stauss, Bernd
44
Gil Saura, Irene
41
Grewal, Dhruv
41
Zanger, Cornelia
40
Thaichon, Park
39
Wiedmann, Klaus-Peter
39
Mittal, Vikas
38
Stock-Homburg, Ruth
38
Svensson, Göran
38
Van den Poel, Dirk
38
Kleinaltenkamp, Michael
37
Prentice, Catherine
37
Smith, Alan D.
36
Hyun, Sunghyup Sean
35
Klaus, Philipp
35
Rahman, Zillur
35
Rather, Raouf Ahmad
35
Karjaluoto, Heikki
34
Sheth, Jagdish N.
34
Vrontis, Demetris
34
Wong, IpKin Anthony
34
Hippner, Hajo
33
Khan, Imran
33
Drengner, Jan
32
Gustafsson, Anders
32
Reinartz, Werner J.
32
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Institution
All
Springer Fachmedien Wiesbaden
79
HAL
45
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
45
International Monetary Fund (IMF)
44
National Bureau of Economic Research
38
Institute for the Study of Labor (IZA)
34
Université Paris-Dauphine (Paris IX)
29
IGI Global
23
C.E.P.R. Discussion Papers
21
Centre Interuniversitaire de Recherche en Analyse des Organisations (CIRANO)
16
European Commission / Directorate-General for Taxation and Customs Union
16
CESifo
13
Books on Demand GmbH <Norderstedt>
12
Edward Elgar Publishing
11
Verlag Dr. Kovač
11
American Marketing Association
10
Zentrum für Europäische Wirtschaftsforschung (ZEW)
10
International Monetary Fund
9
Mathematica Policy Research
9
Inter-American Development Bank
8
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
8
Fördergesellschaft Marketing an der Universität Augsburg
7
Harvard Graduate School of Business Administration
7
Universität Mannheim
7
Fachhochschule Reutlingen / European School of Business
6
Haufe-Lexware GmbH & Co. KG
6
Springer-Verlag GmbH
6
Universität St. Gallen
6
Université Paris-Dauphine
6
AMACOM
5
Cowles Foundation for Research in Economics, Yale University
5
Industrial Relations Section, Department of Economics
5
Information Resources Management Association
5
International Institute of Social and Economic Sciences
5
International Labour Organization (ILO), United Nations
5
Verlag Franz Vahlen
5
W.E. Upjohn Institute for Employment Research
5
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
5
eSocialSciences
5
Agricultural and Applied Economics Association - AAEA
4
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Published in...
All
Journal of business research : JBR
922
Journal of retailing and consumer services
820
Industrial marketing management : the international journal for industrial and high-tech firms
516
International journal of hospitality management
425
SpringerLink / Bücher
298
The journal of services marketing
298
Tourism management : research, policies, practice
280
The journal of business & industrial marketing
261
International journal of contemporary hospitality management
255
Journal of travel and tourism marketing
236
The service industries journal
231
Journal of the Academy of Marketing Science
209
Journal of strategic marketing
201
Journal of hospitality marketing & management
182
Asia Pacific journal of marketing and logistics
179
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
156
Journal of marketing
155
Psychology & marketing
155
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
153
Cogent business & management
152
The journal of product & brand management
150
International journal of electronic customer relationship management : IJECRM
149
The journal of brand management : an international journal
145
Journal of service management
142
Journal of retailing
138
Journal of service research : JSR
135
Marketing intelligence & planning
134
Tourism management perspectives : TMP
130
European journal of marketing : EJM
121
Journal of marketing management : MM
113
Services marketing quarterly
112
Service business
111
IZA Discussion Papers
108
Gabler Edition Wissenschaft
107
Technological forecasting & social change : an international journal
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
104
The international journal of bank marketing : IJBM
104
The international review of retail, distribution and consumer research
103
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
100
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
99
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Source
All
ECONIS (ZBW)
37,366
RePEc
1,329
Other ZBW resources
882
EconStor
534
BASE
63
USB Cologne (EcoSocSci)
19
Showing
1
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40,193
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articles prioritized
date (newest first)
date (oldest first)
1
International
experience
of a manager : toward a new conceptualization
Safargholi, Alireza
- In:
International business review
33
(
2024
)
4
,
pp. 1-14
Persistent link: https://www.econbiz.de/10015084077
Saved in:
2
The effect of educational, escapism, memorable tourism
experience
on sustainability-oriented loyalty in Kembang Island Park with the moderating effect of biodiversity knowledge : g...
Naparin, Muhammad
- In:
Asia marketing journal
26
(
2025
)
4
,
pp. 255-268
Persistent link: https://www.econbiz.de/10015399150
Saved in:
3
"Good" and "bad" frictions in customer
experience
: conceptual foundations and implications
Padigar, Manjunath
;
Li, Yi
;
Manjunath, Chandana N.
-
2025
Persistent link: https://www.econbiz.de/10015372960
Saved in:
4
Paradoxes, challenges, and opportunities in the context of ethical customer
experience
management
Velasco, Carlos
;
Reinoso-Carvalho, Felipe
;
Barbosa …
- In:
Psychology & marketing
41
(
2024
)
10
,
pp. 2506-2524
Persistent link: https://www.econbiz.de/10015133814
Saved in:
5
The contribution of sustainable practices to the creation of memorable customer
experience
: empirical evidence from Michelin Green Star restaurants
Bonfanti, Angelo
;
Bagnato, Giovanna
;
Vigolo, Vania
-
2025
Persistent link: https://www.econbiz.de/10015359590
Saved in:
6
How founder experiences Matter? : investigating novel technology development in autonomous driving ventures
Min, Kyung-Baek
;
Kim, Young-Choon
- In:
Journal of business research : JBR
189
(
2025
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015396135
Saved in:
7
Rating with the senses : how sensory encounters are reflected on online review ratings?
Hallikainen, Heli
;
Halinen, Marianna
;
Tervonen, Hannes
; …
-
2025
Persistent link: https://www.econbiz.de/10015372971
Saved in:
8
Empathy at the heart of customer
experience
: a holistic framework for understanding and enhancing consumer empathy through the lens of customer
experience
Lehnert, Leon
;
Kühnl, Christina
-
2025
Persistent link: https://www.econbiz.de/10015373072
Saved in:
9
Co-creating customer experiences in service ecosystems : a study in a tourist destination
Monferrer Tirado, Diego
;
Moliner Tena, Miguel Angel
; …
- In:
The journal of services marketing
38
(
2024
)
10
,
pp. 1-16
Persistent link: https://www.econbiz.de/10015207222
Saved in:
10
Customer journey partitioning : a customer-centric conceptualization beyond stages and touchpoints
Reitsamer, Bernd
;
Becker, Larissa
- In:
Journal of business research : JBR
181
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014556546
Saved in:
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