Performance management is critical for aligning human capital with organizational strategy, particularly in the increasingly competitive service sector. However, universally effective performance appraisal systems (PASs) exist, as effectiveness depends on contextual and organizational...

In today's world, characterised by rapid technological advances, particularly in AI, companies are compelled to acquire knowledge through employee training. This article seeks to empirically validate four hypotheses derived from a theoretical model identifying key factors firms should consider...

Exceptional talent accounts for a disproportionate share of innovation, yet many individuals with exceptional ability may never realize their potential. Whether expanding access to advanced training generates learning gains remains an open question. We study this using a randomized controlled...