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Search: subject:"Employee service-oriented behaviors"
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Arbeitsverhalten
2
Arbeitszufriedenheit
2
Employee service-oriented behaviors
2
Empowering leadership
2
Führungsstil
2
Hotel industry
2
Hotellerie
2
Job satisfaction
2
Leadership style
2
Tourism employees
2
Tourismusberufe
2
Work behaviour
2
Arbeitsleistung
1
Betriebsklima
1
China
1
Customer satisfaction
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
Employee psychological ownership
1
Employee psychological service climate
1
External departments' internal service quality
1
Hierarchical linear modeling
1
Job performance
1
Kundenzufriedenheit
1
Leader self-efficacy
1
Leadership
1
Managers' commitment to service quality
1
Personalführung
1
Personality psychology
1
Persönlichkeitspsychologie
1
Quality management
1
Qualitätsmanagement
1
Salespeople
1
Service management
1
Service quality
1
Verkaufspersonal
1
Work climate
1
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English
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Lin, Meizhen
2
Ling, Qian
2
Hu, Rong
1
Liu, Yanling
1
Luo, Zhongheng
1
Wu, Xiaoyi
1
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International journal of hospitality management
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
2
Why does empowering leadership occur and matter? : a multilevel study of Chinese hotels
Lin, Meizhen
;
Ling, Qian
;
Luo, Zhongheng
;
Wu, Xiaoyi
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012128938
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