Han, Cheng-Ting; Lin, Hsin-mei; Chen, Ching-Yun - In: Administrative Sciences : open access journal 16 (2026) 5, pp. 1-26
Drawing on mobile foot reflexology in Taiwan, this article examines innovation readiness in small-scale wellness services where formal R&D resources, standardized workstations, and organizational support systems are limited. It conceptualizes readiness as a staged service-design condition...